Terms of Service

1. INTRODUCTION AND ACCEPTANCE

Welcome to AleZenti ("we," "us," "our," or "Company"), a brand operated by Azend Wellness, LLC. These Terms of Service ("Terms") govern your access to and use of our website (alezenti.com), including any content, functionality, and services offered on or through the Site (collectively, the "Services").

Please read these Terms carefully before using our Site. By accessing or using AleZenti, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Site.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site with an updated "Last Updated" date. Your continued use of the Site following any changes constitutes acceptance of those changes.

2. ELIGIBILITY

By using our Site, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your jurisdiction
  • You have the legal capacity to enter into a binding agreement
  • You are not prohibited from using our Services under any applicable laws
  • All information you provide is accurate, current, and complete

If you are under 18, you may only use our Site with the involvement and consent of a parent or legal guardian.

3. ACCOUNT REGISTRATION

To access certain features of our Site, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms.

4. PRODUCTS AND ORDERS

4.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, pricing, or other content on the Site are accurate, complete, reliable, current, or error-free. Colors may appear differently depending on your device settings.

4.2 Pricing and Availability

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

4.3 Order Acceptance

Your order constitutes an offer to purchase products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud. Order confirmation does not constitute acceptance; acceptance occurs only when products are shipped.

4.4 Order Cancellation

You may request to cancel an order before it has been shipped by contacting us at hello@alezenti.com. Once an order has shipped, it cannot be cancelled and must follow our return policy.

5. PAYMENT TERMS

We accept various payment methods as displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge your payment method for the total amount of your order, including applicable taxes and shipping fees.

All payment information is processed securely through our PCI-compliant payment processors. We do not store your complete credit card information on our servers.

6. SHIPPING AND DELIVERY

Shipping times and costs vary based on your location and selected shipping method. Estimated delivery times are not guaranteed and may be affected by factors outside our control. Risk of loss and title for purchased items passes to you upon delivery to the carrier.

For detailed shipping information, please refer to our Shipping Policy page.

7. RETURNS AND REFUNDS

Our return and refund policies are detailed in our Return Policy. By making a purchase, you agree to the terms of our Return Policy, which is incorporated into these Terms by reference.

8. INTELLECTUAL PROPERTY

All content on the Site, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of AleZenti, Azend Wellness, LLC, or our content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from our Site without our prior written consent, except for:

  • Temporary storage in your computer's cache or RAM
  • Printing pages for personal, non-commercial use
  • Sharing links to our Site on social media

9. PROHIBITED USES

You agree not to use the Site:

  • For any unlawful purpose or in violation of any laws
  • To harass, abuse, or harm another person
  • To impersonate any person or entity
  • To interfere with or disrupt the Site or servers
  • To attempt unauthorized access to any part of the Sit
  • To use any robot, spider, or automated device to access the Site
  • To introduce viruses, malware, or other harmful code
  • To engage in fraudulent transactions or provide false information
  • To collect personal information about other users without consent

10. THIRD-PARTY LINKS AND SERVICES

Our Site may contain links to third-party websites, services, or content that are not owned or controlled by AleZenti. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Your use of third-party websites is at your own risk and subject to their terms and policies.

11. DISCLAIMER OF WARRANTIES

THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, ALEZENTI AND AZEND WELLNESS, LLC DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Site is free of viruses or other harmful components.

12. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALEZENTI, AZEND WELLNESS, LLC, AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.

Our total liability for any claims shall not exceed the amount you paid to us for the products giving rise to the claim in the twelve (12) months preceding the claim.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AleZenti, Azend Wellness, LLC, and our officers, directors, employees, agents, licensors, and suppliers from any claims arising out of your violation of these Terms or use of the Site.

14. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of the State of Florida. Any legal action shall be brought exclusively in the state or federal courts located in Lee County, Florida.

15. DISPUTE RESOLUTION

Disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved within thirty (30) days, either party may pursue arbitration or litigation as permitted under Section 14.

16. SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.

17. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and AleZenti.

18. WAIVER

Failure to enforce any provision shall not be deemed a waiver.

19. CONTACT INFORMATION

AleZenti
(Operated by Azend Wellness, LLC)

Email: hello@alezenti.com